ResilienceDirect™ is owned by the Civil Contingencies Secretariat within the British Cabinet Office and developed in partnership with Airbox Systems. Its aim is to improve the sharing of information within the resilience community across all organisational and geographic boundaries. This means all category one and two responders, government departments, owners of infrastructure and others involved in resilience planning and response. ResilienceDirect™ exists to improve the way in which the British nation plan for and respond to incidents by providing software tools to the community free of charge.

“ResilienceDirect has transformed the way that local resilience forums share work and good practice, dramatically improving information-flow which is so critical in a major incident.”


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Mapping for First Responders

ResilienceDirect™ provides a secure online mapping environment where users can interact with many different maps including from Ordnance Survey. Users can interrogate the maps for further information, including searching Ordnance Survey’s powerful AddressBase Premium data system, which gives information on over 40 million unique addresses within the UK. The platform can also search other geographic points such as roads and rivers.


Users can overlay and interrogate data from Ordnance Survey, Environment Agency, Met Office, infrastructure owners, members of the community and other sources. This allows users to harness the power of the community to get access to better information and drive better decisions. Users can create custom maps with their own information and annotation.

The platform allows plans to be rapidly created either for ongoing events or as templates to be used for contingencies.

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Users can share plans securely with other members of the community. The platform also has a briefing mode which allows users to conduct remote briefing, providing a single version of the truth and quick access when it is needed most.

Signing up for ResilienceDirect™

ResilienceDirect is a free service for UK Category 1 and 2 responders. It is also available to government departments and infrastructure owners. If you would like to enquire about acquiring a ResilienceDirect account, please e-mail [email protected]

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Licensing ResilienceDirect™

ResilienceDirect is available for licensing in other jurisdictions. Please contact Airbox or the Cabinet Office for further information.


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